Yes, we guarantee that all products sold on AM Shoppers Mart are 100% authentic and original. We source our products directly from authorized distributors and brand partners. We never sell counterfeit or expired products.

We accept various payment methods including credit cards, debit cards, net banking, UPI, digital wallets (Paytm, PhonePe, Google Pay), and cash on delivery (COD) for eligible orders. All transactions are secure and encrypted.

Shipping times vary by location: Metro cities (3-5 business days), Other cities (5-7 business days), and Remote areas (7-10 business days). Orders are typically processed within 1-2 business days. You can also choose our free store pickup option for faster collection.

Yes, we accept returns for unopened and unused products within 7 days of delivery. Products must be in original packaging with all tags attached. For damaged or defective items, please contact us immediately. We do not offer direct exchanges, but you can return an item and place a new order.

We offer free shipping on orders above a certain value. Please check our website for current promotions and free shipping thresholds. Store pickup is always free of charge.

Once your order is shipped, you will receive a tracking number via email. You can track your order status using the "Track Order" feature on our website by entering your order number. You will receive regular updates about your order status.

If you receive a damaged or wrong product, please contact our customer service immediately with photos of the product and your order number. We will arrange for a replacement or full refund, including return shipping costs, at no charge to you.

Currently, we ship within India only. We are working on expanding our shipping services to international locations. Please subscribe to our newsletter to be notified when international shipping becomes available.

You can contact our customer service team via email at support@amshoppersmart.com, phone at +777 2345 7886, or visit our store at 685 Market Street, San Francisco, CA 94106, United States. Our customer service hours are Monday - Saturday, 9:00 AM - 8:00 PM.

Yes, you can cancel your order before it is shipped. Once an order is shipped, you can return it following our return policy. To cancel an order, please contact our customer service team with your order number.

We offer gift wrapping services for select products. Gift cards are available for purchase on our website and can be used for any product. Gift cards never expire and make perfect presents for beauty enthusiasts.